Zeex Music Privacy Policy

Last Updated: 2025

Welcome to Zeex Music ("Zeex", "we", "our", or "us"). Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, mobile apps, and all related tools and services (collectively, the Platform).

This Privacy Policy applies to all Zeex Music services that link to or reference this document.

If you do not agree with anything in this Privacy Policy, please stop using the Platform.

1. Who We Are

Zeex Music is a digital music distribution and streaming platform operating in Uganda. We enable artists to upload, manage, and distribute their music while allowing users to download or listen to music without creating an account.

2. Personal Data We Collect

We collect three main categories of data:

2.1. Personal Data You Provide

Because Zeex Music does not require users to create accounts to download or access music, we collect minimal information.

You may provide certain personal data when:

  • Artists create an account to upload and distribute music:
    • Name
    • Email
    • Phone number
    • Artist name
    • Payment details (for payouts)
    • Song metadata (ISRC, titles, artwork, etc.)
  • You contact customer support.
  • You participate in surveys or promotions.

2.2. Personal Data We Collect Automatically

We collect certain information automatically when you access the Platform:

  • IP address
  • Device information (model, OS, browser)
  • Country (approximate location)
  • Pages viewed and actions taken
  • Download logs (for reporting and analytics)
  • Cookies (see Cookie Policy for details)

This information helps us:

  • Improve performance
  • Track song usage
  • Manage downloads
  • Detect fraud or abuse

2.3. Personal Data From Third Parties

We may receive additional data from:

  • Payment providers (verification only)
  • Analytics services
  • Social login platforms (only for artists who choose to use them)

3. How We Use Your Data

We use your personal data for the following purposes:

For Artists

  • To create and manage your account
  • To distribute your music on Zeex Music and partner platforms
  • To calculate royalties and payments
  • To provide statistics and reporting
  • To communicate with you (updates, support, notifications)

For Users

  • To enable music downloads
  • To improve and personalize the Platform
  • To ensure system security and fraud detection

4. Legal Basis for Processing

We process data based on:

  • Consent (e.g., cookies, newsletters)
  • Contract (artist accounts and distribution services)
  • Legitimate interests (analytics, security, improving services)
  • Legal obligations (financial reporting, compliance)

5. Sharing Your Data

We may share personal data only with:

  • Payment processors
  • Cloud hosting providers
  • Analytics and security tools
  • Distribution partners (for artists)
  • Law enforcement when legally required

We do not sell user or artist data.

6. Cookies and Tracking

We use cookies to:

  • Improve user experience
  • Track downloads
  • Maintain session stability
  • Analyze Platform performance

Full details are provided in our Cookie Policy.

7. Data Retention

We retain data only as long as necessary for:

  • Providing services
  • Legal compliance
  • Resolving disputes
  • Accounting and royalty reporting

If you delete your artist account, we will remove your personal data unless legal obligations require us to keep certain information.

8. Children's Privacy

Zeex Music is not intended for children under 13. We do not knowingly collect data from children.

9. Security

We use technical and organizational safeguards to protect personal data:

  • Encryption
  • Secure servers
  • Access control
  • Regular audits

However, no system is 100% secure.

10. Your Rights

Depending on your location, you may request to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Restrict processing
  • Withdraw consent (e.g., cookies)

Artists may request account removal via email.

11. International Transfers

Zeex Music operates in Uganda but may store or process data using international cloud providers. We ensure adequate protections in such cases.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform means you agree to the updated version.

13. Contact Us

For questions, concerns, or requests, contact:

Zeex Music Uganda

Email: support@zeexmusic.com